About Cookies

iVendi Limited trading as CarFinanceChecker.com, newvehicle.com and ivendi.com utilises cookies across its own websites and services on motor dealership websites in order to personalise the user experience and user analytics to monitor and improve the experience.

Further detail is provided below. This policy is effective from 29/10/2019

What are cookies?

Cookies are files stored on your computer when you visit web pages. We use cookies to keep track of the options you have selected on iVendi powered websites and to remember information when you return, along with providing analytics to allow us to improve the experience on our sites.

To provide the best user experience, you need to have cookies enabled. If you don’t wish to enable cookies, you will still be able to use the site but you may not be able to use some of the features we offer such as car finance checks and finance applications so we recommend you keep them enabled. Cookies don’t harm your computer. Like other online companies, we use cookies to provide you with more relevant and useful information. We don’t store personally identifiable information such as credit card details in the cookies we create. We use information gathered from cookies to help improve your experience of the site.

Cookies policy

To make full use of the features on our site you will need to accept cookies and other browser storage methods, as we can only provide you with certain personalised features of this website by using them. If your computer is configured to accept cookies we will be able to provide time saving functionality such as:

  • The ability to login to your ivendi.com account to perform car finance applications.

However, if you’d prefer to restrict, block or delete cookies you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your browser to learn how to change your cookie preferences. For further information on cookies or for details on how to delete them or refuse their installation on your computer, please visit ico.org.uk/for-the-public/online/cookies/ or alternatively you can manage the cookies for this website via the cookies settings which can be found at the bottom of this page.

Cookies and third parties used on the website

Here is a list of how we use cookies and 3rd parties for analytics on the website.

Google analytics

Cookies: _g, gat

We use Google Analytics to carry out statistical analysis of page use, page interactions and paths through the Website to evaluate and develop our Website. This is known as ‘digital analytics’. We may also record certain information that customers provide during a car finance check or online applications. To opt out of being tracked via Google Analytics, you can also use Google’s opt-out browser add-on: tools.google.com/dlpage/gaoptout

Keystone: (CMS)

We use a third-party provider, Keystone content management software. Upon first visit to the website, Keystone will record the country you are in and a session ID it will store the language tag of your session.

Clickdesk

Cookies: gw-visit_count, gw_visitor_name, gw_visitor_email, gw_referrer_og

We use a third-party provider, ClickDesk, to supply and support our offline messaging service. If you use the messaging service, we will collect your name, email address, the time the chat was visited, the number of times you have visited the chat window and the contents of your message. For more information, please see Clickdesk's Privacy Policy: clickdesk.com/legalese/customers/customer-privacy

Hotjar

We use hotjar software to track our user journeys to understand how our web-pages perform. This company uses cookies to provide this service. For full details of hotjar cookie policy and optout rules please refer to hotjar.com

Snowplow analytics

We use snowplow Analytics to carry out statistical analysis of page use, page interactions and paths through the Website to evaluate and develop our Website. This is known as ‘digital analytics’. We may also record certain information that customers provide during a car finance check or online applications. Please refer to snowplowanalytics.com

Other tracking technologies

Some sites use things like web beacons, clear GIFs, page tags and web bugs to understand how people are using them and target advertising at people.

They usually take the form of a small, transparent image, which is embedded in a web page or email. They work with cookies and capture data like your IP address, when you viewed the page or email, what device you were using and where you were.